Seeing all you did with the MattyCollector She-Ra, I decided to buy one. It was november and, unfortunately, she never arrived. I contacted Matty customer service. After some e-mails, they decided to refund me the money I paid for the figure, because there were no more figures to send. They did not refund the shipping, but something is better than nothing and I thought it was fair. So, I decided to tell you my story because I think they behaved very well. After all, it was my first order and I had the bad luck not to receive the figure.