[Dollsphotographer]

Hallo everyone,

This is my first post so forgive me if I wrote in the wrong section.

I just discovered the 1:6 world and so far I love what I've seen!

Being an amateur photographer, few days ago I bought my first figure just to take photos: it's a Phicen PLLB2014-S08

Yesterday I received the figure and noticed some imperfections on the body.

I did some research before ordering the figure and I never noticed this kind of issue on the images I've seen so far - as I have no other experience I would like to know from you "professionals" guys if these imperfections are to be considered "normal" or if the product I received is defective.

I hope these images can give you a good idea of the imperfections:

Sensitive content, not recommended for those under 18

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What do you think?
Is it fair to ask for a replacement or a refund?

Thank you so much for your clues!

 

[DeltaForceChung]

If you really want the figure, request a replacement.

If seller does not have or offer a replacement, then request a refund and be prepared to submit a dispute with your credit card company or PayPal (if you paid by PayPal).

 

[Dollsphotographer]

Yes I used Paypal.

Wrote the seller yesterday and sent the images but I got no answer so far...

Thank you for writing :thumb

 

[MJUMP]

The faint circular dots in the first 2 photos are on all my phicen females as well, they might be spots were the skeleton was held up in the molds. As for the other dents on the hips and sides of the breast they look like they came from the bikini. Was the bikini on the body when you received it? If it was tied on tight and on the body for a long time it would leave dents like that.

 

[Dollsphotographer]

Thank you for answering

I thought the dots could be due to how the figure is produced, but still they are not nice to see :-(
Do the pale version have the same dots?

The bikini was already on when I got it. So I think to avoid this problem Phicen – and other manufacturers – should ship the figures totally naked and let the customer dress them.

Do you agree?

 

[sithlordmacgyver]

Hey Dollsphotographer,
Thanks for dropping me an email about it as well. I know you didn't get it from me, but as I mentioned to thru our great email conversation, if you don't get anywhere with the person you purchased it from, let me know and I can see what I can do. I recently stopped selling PHICEN but still can give them a shout out to them for you.
Good luck and let me know what happens on your end.

SMcG
smcgcustoms.com

 

[Vertebrae]

Most of the points circled seem to be very common and byproducts of the manufacturing process. Usually they will be somewhat apparent, you look like you just got "lucky" and the ones on your Phicen are very visible. If you check out the butt, there should be one on each cheek as well.

Source: I have 15 Phicen bodies, mostly the newer steel skeleton ones. I have some bad ones, and some where you can hardly see anything in those areas.

But the area on the hip just looks like the string from the underwear was too tight and left a mark on the body. I had this happen with a loose body I picked up from a seller and it's stayed the same for over a year now with no changes.


If you have no luck with the seller, contact Phicen. It may take a while, but they'll probably replace the body.

 

[Dollsphotographer]

thank you sithlordmacgyver !

 

[Dollsphotographer]

thank you Vertebrae !

Can you let me know if the ones where you can hardly see anything are all pale versions?
I guess the circle points can be more evident on the tan/suntan bodies?

I will definitely ask a replacement and hopefully get a better figure.

 

[Moonbase Alpha Male]

Here’s a tough love reality. If Phicen’s Quality Control guy was supposed to toss a figure into the Reject Bin for any 1, or 2, or maybe 3 of the imperfections shown, then none of us are going to be able to afford the resulting “perfect” Phicens anymore. Frankly I think some of the "replacement" responses were too quick to over-react.

I think the armpit one is probably an inevitable manufacturing molding effect, though it can look better or worse on each individual figure. Honestly I don’t see the minor skin color differentials as anything more dreadful than uneven real skin. The overtight bikini lines are unfortunate, but really, “Give me my money back and throw this figure away?” They may (or may not) also fix themselves with time and a little massaging. The only one that might really trouble me is picture 6 (can’t really tell if it’s a skin scrape or what) and it’s probably the only one that may have resulted from your seller’s mishandling rather than at the factory.

Bottom line is that I’ve had everything you show (except maybe picture 6) on one or more on my Phicens, and no, I wouldn’t have felt justified asking for a refund (and didn’t). If Picture 6 is worse than it looks, for a skin scrape or indented area, then maybe yes.

 

[CobraTrooper11]

i agree with MAM...i think it's likely, and expectable with something like a phicen. that said i never noticed any on mine...will have to check.

 

[DeltaForceChung]

"Tough love reality" pertaining to our buxom, lovely, and seamless PHICEN 1:6 female figures . . .

EGAH!

 

[Dollsphotographer]

Thank you for answering!

If Phicen's Quality Control guy was supposed to toss a figure into the Reject Bin for any 1, or 2, or maybe 3 of the imperfections shown...

In this case I think they should clearly state on the advertisement material that these kind of imperfections can be expected.

At the end of the day we pay real (and perfect) money, aren't we?

They can also make a specially selected series, properly inspected before leaving their premises.
Maybe more expensive but perfect for the customers that are looking for perfection.

If Picture 6 is worse than it looks, for a skin scrape or indented area, then maybe yes.

Here another one, as you can see there are a couple of "holes" one on the breast and one between the armpit and the hip.

 

[Dollsphotographer]

"Tough love reality" pertaining to our buxom, lovely, and seamless PHICEN 1:6 female figures . . . EGAH!

Sorry but I do not get what you mean :-(

 

[Dollsphotographer]

i agree with MAM...i think it's likely, and expectable with something like a phicen. that said i never noticed any on mine...will have to check.

thank you, please let us know about your findings!

 

[DeltaForceChung]

Sorry but I do not get what you mean :-(

--

It's a running joke (humor) regarding the PHICEN female figures.

Some will get it. Some will not.

No worries.

 

[AdamC]

Thank you for answering!

In this case I think they should clearly state on the advertisement material that these kind of imperfections can be expected.

At the end of the day we pay real (and perfect) money, aren't we?

They can also make a specially selected series, properly inspected before leaving their premises.
Maybe more expensive but perfect for the customers that are looking for perfection.

Quality control is unfortunately not where it should be in this industry, with bodies it can be seemingly non-existent at times. From most of the female figures I have seen, the denting from the clothing is not uncommon, especially with tighter fitting items. The "fill" holes seem to be where they inject material in the production process, but your example has other assorted defects which are not typical.

 

[Dollsphotographer]

--

It's a running joke (humor) regarding the PHICEN female figures.

Some will get it. Some will not.

No worries.

I guess its a matter of language barrier

thank you for taking the time to let me know!

 

[Dollsphotographer]

Quality control is unfortunately not where it should be in this industry, with bodies it can be seemingly non-existent at times. From most of the female figures I have seen, the denting from the clothing is not uncommon, especially with tighter fitting items. The "fill" holes seem to be where they inject material in the production process...

ouch!

It's a pity as, if not for the issues, the figure is really well done! I didn't expect so great details like the quality of the head and the hands for example.

...but your example has other assorted defects which are not typical.

Yep, that's the point. To use her as a model and take photos there are several spots to hide with this one... it's very limiting.

I hope they can replace it with the same model as I really like the face and the 3 sets of hands I got.
Worse case I'll go for a partial refund and then try to get another one: with a little luck...

Thank you!

 

[dadrab]

I've yet to see a flawless human body. Same for dolls.

Photographers are pretty adept at "airbrushing" out those flaws.