OK, I've communicated with Hot Toys and basically here is their response regarding the issues originally stated in the ToysDaily.com forums and HERE in the OSW.com forums...
The original thread at ToysDaily.com (above) reads something like this:
"I bought the Appleseed Hot Toys kits from Guangzhou China, but found the body suits started to tear/peel after 30 minutes of play. I went back to the store in Guangzhou China and exchanged them for a new set of figures after the photos were taken. 3 of my friends also had this problem as well."
After having seen the forums threads on ToysDaily.com and here at OSW (yes, they're watching ), they followed up with the stores and distributors mentioned in the ToysDaily thread to investigate the supposed problems and return of the Appleseed figures by this forums member. Hot Toys spoke with the distributors and stores in Guangzhou China and none have reported any complaints about the Appleseed figures. Hot Toys also followed up with the staff at the stores and they said there were no complaints either.
Considering there is only one person reporting this problem and numerous others stating they have had no such problems with their Appleseed figure kits on the same forums, the initial assessment is the figures were handled inappropriately.
Hot Toys wanted me to make sure I made 3 points clear:
1) As of now, Hot Toys has received no complaints on the Appleseed kits from any customers or foreign dealers.
2) If a numbers of complaints are found and filed, Hot Toys will look into the problem and will take responsibility, arranging replacements for customers.
3) So far, this is an isolated incident with one person from ToysDaily.com complaining about it while numerous others on the same forums say they've had no problems and the figures are fine.
Hot Toys remains the professional manufacture and is investigating the issue.
I personally will be reviewing the Appleseed figures within the next few weeks and I'll be sure to post here about my own findings as soon as I can. Personally, I don't see a reason to cancel orders until the problem proves to be more than an isolated incident, especially if Hot Toys says they'll replace anyone's figure that has a problem...if one even exists...
More as I get it - thanks -
Jess
The original thread at ToysDaily.com (above) reads something like this:
"I bought the Appleseed Hot Toys kits from Guangzhou China, but found the body suits started to tear/peel after 30 minutes of play. I went back to the store in Guangzhou China and exchanged them for a new set of figures after the photos were taken. 3 of my friends also had this problem as well."
After having seen the forums threads on ToysDaily.com and here at OSW (yes, they're watching ), they followed up with the stores and distributors mentioned in the ToysDaily thread to investigate the supposed problems and return of the Appleseed figures by this forums member. Hot Toys spoke with the distributors and stores in Guangzhou China and none have reported any complaints about the Appleseed figures. Hot Toys also followed up with the staff at the stores and they said there were no complaints either.
Considering there is only one person reporting this problem and numerous others stating they have had no such problems with their Appleseed figure kits on the same forums, the initial assessment is the figures were handled inappropriately.
Hot Toys wanted me to make sure I made 3 points clear:
1) As of now, Hot Toys has received no complaints on the Appleseed kits from any customers or foreign dealers.
2) If a numbers of complaints are found and filed, Hot Toys will look into the problem and will take responsibility, arranging replacements for customers.
3) So far, this is an isolated incident with one person from ToysDaily.com complaining about it while numerous others on the same forums say they've had no problems and the figures are fine.
Hot Toys remains the professional manufacture and is investigating the issue.
I personally will be reviewing the Appleseed figures within the next few weeks and I'll be sure to post here about my own findings as soon as I can. Personally, I don't see a reason to cancel orders until the problem proves to be more than an isolated incident, especially if Hot Toys says they'll replace anyone's figure that has a problem...if one even exists...
More as I get it - thanks -
Jess