I've been using them for going on 2 years now (maybe a bit more). They know their toys. At least a dozen orders with them with never a hiccup. Favorite source for loose BBI & DML figures & gear, and my alternate source for ACE stuff. Their communication is solid and their service is fast. Highly recommend.
Ordered 2 SS boxed figures from them last week (1.4.16), Nan mailed me (1.5.16) that they were out of stock on one so asked for a different figure. 7 days later they are both in my grubby mits and looking awesome. Thanks EBT for making this a very happy basher!!
Just ordered and got something from them two weeks ago. I think their site is broken; I got the same message that you did. I ended up calling them, got through, and the order was processed. They have new site, which doesn't quite work either. In the end, they took care of me, but it did need a nudge.
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