[Tolerancer]

not the poll

2) May be goods damaged specially ...

 

[pukingdog]

I've been pretty fortunate. Earlier, a number of weapons arrived broken, either the weapon itself, or something like a bipod. AdamC has addressed packaging issues out there. Of late, most stuff seems well packed.

Small, precise components require extremely careful handling, and I've experienced some issues like attachment points that failed during tightening.

 

[SUN_GZU]

If it's one thing I learned about the hobby it's to always keep the super glue close by. :dizzy

 

[Mister Sixx]

Iv'e never recieved anything broken, but i ordered a Phicen SS when they first came out. When she arrived, she had a flaw under her arm. I told the vendor, they said i could send her back for a replacement. Instead, i got them to send me an older Phicen figure with the plastic skeleton as a freebie, and for comparison. Chalk and cheese! The first time i tried to pose her, SNAP!!! i broke her arm (common problem). Damn it! I'm too afraid to pose her now, so she just stands on set like a mannequin. That's one advantage she has over the SS, she's good at standing unaided!

 

[Tolerancer]

Iv'e never recieved anything broken, but i ordered a Phicen SS when they first came out. When she arrived, she had a flaw under her arm. I told the vendor, they said i could send her back for a replacement. Instead, i got them to send me an older Phicen figure with the plastic skeleton as a freebie, and for comparison. Chalk and cheese! The first time i tried to pose her, SNAP!!! i broke her arm (common problem). Damn it! I'm too afraid to pose her now, so she just stands on set like a mannequin. That's one advantage she has over the SS, she's good at standing unaided!

Oh

 

[Tolerancer]

I know 2 people (min.) from OSW include myself who broke some parts of boxed figures.

 

[Tolerancer]

Earlier, a number of weapons arrived broken ...

I think oldiest figures & acc-s was more "stronger" to a force then a new ones because evolution of a quality (from lower to higher), Isn't it?

 

[pukingdog]

I think oldiest figures & acc-s was more "stronger" to a force then a new ones because evolution of a quality (from lower to higher), Isn't it?

I agree, absolutely. It's a devil's choice.

 

[Tolerancer]

Let's get collecting of postage stamps for example - if a stamp have a cut edge (even small piece of a paper) - it is "game over" for an item as collectable item.

 

[Tolerancer]

If it's one thing I learned about the hobby it's to always keep the super glue close by. :dizzy

 

[Warrior49]

If it's one thing I learned about the hobby it's to always keep the super glue close by. :dizzy

:lol:lol:lol exactly!

 

[lurpdog101]

Most things I received from ACI have always had bits broken from their Romans to templars but I admit many times on figures to be tightening a belt or putting something together and hearing the horrifying sound of it breaking

 

[-=LoneWolf=-]

Don't know about my figures, but I'm pretty broke now

 

[Delanie]

oh no I've just ordered the aci ring waith figure lurpdog now has me worried

 

[DeltaForceChung]

"I'll take what is the question again?", Alex.



I had a few items from Triad Toys arrive broken back in the day, but to their credit they always replaced them promptly.

 

[Tolerancer]

OK, gentlemen - if I receive a damaged package, can I get the insurance money?

 

[lurpdog101]

oh no I've just ordered the aci ring waith figure lurpdog now has me worried

Oh = that was the one which wasn't broken! - Well, knee pad fell off, but that's nothing. It's a well made figure....the Romans had intricate helmets which broke in shipping I believe, but Crusaders helmet missing a pin. Nothing major, but enough to let me moan

 

[AdamC]

OK, gentlemen - if I receive a damaged package, can I get the insurance money?

If it is actual shipping damage yes. The seller is always responsible for insurance and making any claims, or any damage resulting from shipping even if they have not insured the package. Contact your seller for assistance, but if you aren't able to get it resolved you then go through your payment provider that you used to make payment.

Accidental damage happens with smaller plastic items as they can be fragile. Rifles are often tricky with tight rails, small accessories, and fragile rail systems. The other areas I often see, or experience, would be the eyelets on boots or small buckles or buttons on vests or belts. Usually it is due to the item being poorly designed or assembled, or using poor quality plastics (ie DID, earlier Soldier Story bodies).

As PD noted, sometimes the packaging choices of brands result in damage. I see more damage due to this and QC issues than accidental damage. Often times what you might think is accidental damage is a symptom of the material and construction of the item so don't feel too bad if you experience this. Some things in this hobby are just not made very well.

 

[Tolerancer]

The seller is always responsible for insurance ...

Exactly!
And the sender is able to claim compensation for damage of shipped goods.

 

[dadrab]

I don't buy a ton of stuff, but on the occasion where I have purchased items, it seems they make it to me intact but the risk of breakage increases several fold when trying to get small, delicate pieces out of the damn packaging.